Gaming Pokemon Home can't sign in anymore

appeltje_eitje

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I downloaded pokemon home on my switch and on my phone and it was working good, but then i decided to buy for 3 months with ideal.. So on my phone i clicked on Rabobank and then i got a message that it was not available for Rabobank (my bank) So I thought maybe I must do something in googleplay I never bought anything before on googleplay, so maybe there is the problem, so I went to the googplaystore and changed some things, but when I wanted to use the pokemon home again I can't sign in anymore, not on my phone and not on my switch.. I deleted everything and redownloaded it and there keeps coming a message Temporarily unable to log on, as another device is currently using pokemon home..

I called nintendo and they let me send an email and I have send the email and recieved a mail that they got it but they get a lot of questions and it can take a while before I get an answer..

So I hope someone can help me out, I want to get back in pokemon home on my own account..
 
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Pook and Pie

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I'm having the same issue. I downloaded with the wrong Google account, so I uninstalled the app, redownloaded with the correct one selected, and now I can no longer log in on my Switch or Android phone. Any time I do I'm met with, "Temporarily unable to log on, as another device is currently using Pokemon Home."
 

appeltje_eitje

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I'm having the same issue. I downloaded with the wrong Google account, so I uninstalled the app, redownloaded with the correct one selected, and now I can no longer log in on my Switch or Android phone. Any time I do I'm met with, "Temporarily unable to log on, as another device is currently using Pokemon Home."
Well I hope it will soon be working again, i disconnected my google account from my nintendo account and deleted all my safes, also in the cloud (why dus this work in the cloud and pokemon lets go and Sword/Shield not) unnstalled everything and redownloaded it on my switch but it still wont work.. And I saw there was an update for the phone app, but that didn't help either...
 
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appeltje_eitje

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Okay i found out that i can use another account on my switch to go into my own pokemon boxes in home, so now i decided to use it trough my second account, put the account on my phone and i bought a 3 months abbo on that.. So if you have home on your switch start it with another account that is on your switch and then when your in the home menu choose your own account and you can put your own pokemon in the homebox etc..
 

Haru108

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anyone found actual solution to this? I got locked out after trading with my sister that made pokemon home account on ipad with same itunes account as my iphone.
 

Haru108

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I tried changing password to make sure other devices cannot login, and even set up two factor authentication. No help.
Updated today with 1.0.7 version of the app. Tried Re-download and cache clear.

My sister tried logging into her account on my phone and switch. It works. But when I try again with mine, it fails.
I think it has to do with my account being locked on Home or something. I can still login to nintendo account, buy things, go online with Sword and all. Just not Pokemon Home.

--------------------- MERGED ---------------------------

I tried changing password to make sure other devices cannot login, and even set up two factor authentication. No help.
Updated today with 1.0.7 version of the app. Tried Re-download and cache clear.

My sister tried logging into her account on my phone and switch. It works. But when I try again with mine, it fails.
I think it has to do with my account being locked on Home or something. I can still login to nintendo account, buy things, go online with Sword and all. Just not Pokemon Home.
 

Ren1983

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I had the same issue and how I fixed it was to download 1.0.6 apk and then ran that, it fixed the problem and then updated the app itself. Hope this helps you all!
 

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