Xbox's Phil Spencer discusses toxicity in gaming and how to combat it

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A good amount of people who have picked up an online competitive game in the past few years will be able to tell a story of ridiculous chat messages, aggressive behavior, or even harassment from random players across the world. The head of Xbox, Phil Spencer, is well aware of this, and took to Microsoft's official blog page to discuss how important gaming can be, and how it brings people together and inspires players around the world. Which is why he believes that video games should "be a safe environment" and will be taking measures to combat toxicity in gaming. The first change of which is that Xbox has updated its community standards page to reflect stricter guidelines in regards to "harmful behavior".

Second, gaming must promote and protect the safety of all. Gaming must be a safe environment. Creating community is shared work, and protecting community is essential work, so, we all carry part of the payload of community safety – game industry and gamers alike.

We commit to be vigilant, proactive, and swift. Our Xbox Safety team is nicknamed the “Defenders of Joy” because we will defend you in every humanly and technologically possible way, so gaming remains fun. We will identify potentials for abuse and misuse on our platform and will fix problems quickly. We are also intent on expanding the composition of our safety team so wide-ranging perspectives can help us identify future safety problems and solutions. Because hate and harassment have no place in gaming, we recently published a refreshed version of our Xbox Community Standards to communicate how each of us can keep gaming fun and safe for all and detail the consequences when any of us break these standards. A welcoming community is the key to a safe community, so our 150,000 Xbox Ambassadors – community leaders, stewards, and allies – will be engaged to embark on new community missions to help create an inviting and safe environment for all gamers. We will also continue to roll out new programs for the health of our entire gaming community.

This new policy promises to be "vigilant, proactive, and swift" in seeking out abuse on its online platforms to create a safe experience so that anyone of any background can play games without having to deal with toxic people creating problems. Additionally, a focus will be put on Xbox Club community managers, giving them "new moderation tools" to better protect fans, as well as simplifying the process of creating a child account for Microsoft gaming services. At the end of his post, Spencer also mentions that any innovations made to protect its younger gamers will be shared with the entire industry, to ensure the safety of as many players as possible.

We commit to working across the gaming industry on safety measures. Because we intend to protect all gamers, we will openly share safety innovations with our industry the same way Microsoft has made PhotoDNA technology universally available to everyone from the police to the tech industry to fight the spread of child pornography. Today, multiple teams working in areas like moderation, user research, data science, and others are already aligning with industry partners to share insights, and best practices in areas of safety, security and privacy.

The gaming community continues to grow rapidly, and the imminent roll-out of new game services such as Apple Arcade, Google Stadia and Microsoft’s Project xCloud, will make gaming available to even more people worldwide. Our industry must now answer the fierce urgency to play with our fierce urgency for safety.

We invite everyone who plays games, and industry partners, to join us in following these principles to help unify the world and do our part: make gaming accessible for everyone and protect gamers, one and all.

While it's an impossible goal to entirely wipe out rude and cruel people from the internet, it seems Microsoft is dedicated to protecting its players, and being an inclusive platform to play games on.

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I think Microsoft should also do something against toxic work environment in gaming Industry.
 

Youkai

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The Problem is usually not the Game as this is not only happening in Games ! it is the same in lots of Message Boards and whatever.
Heck I watched some (in Germany) "famous" youtube guy for a short while who does Minecraft Videos, because it was so crazy how many of these Kids reacted. There were even kids below 10 who stole real money from other Kids and so on.

I don't like the idea but one European Politician asked to make it a Mandatory to use your Real Name online and I am pretty sure this might help a little as they might be "scared" to get in trouble in real life.


By the way that youtube guy somehow got some data on some of the Kids and called their parents while recording and these Kids where so shocked and started crying ^^V that was somehow satisfying.
 
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How about tackling some actual issues, like the irrelevance of xbox.
As an Xbox fan I agree.

Weren't they already tackling toxicity on Xbox One and people were angry they got banned for foul language? This sounds more like SJW virtue signalling.
 

spiderman1216

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If it makes online gaming enjoyable for people I don't really see the issue but then again I don't really play online gaming.

I mean if you don't act like a toxic piece of shit and use common sense for what would be remotely acceptable then you don't have to worry.

If it means more people play online then that's fine.
 
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Dontuuch17

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There's always trash talk when it comes to something competitive. For instance sports. Trash talk is okay in my book. It brings out the competitive side of people.

This is about more than trash talk though. I've gravitated away from online gaming these days, but in the past, it wasn't uncommon for people to berate me and then boot me from their games based solely on the fact I was a minority.

I don't miss those days at all and if these people will be held accountable for being trash human beings, I'm all on board.
 
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Kioku

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This is about more than trash talk though. I've gravitated away from online gaming these days, but in the past, it wasn't uncommon for people to berate me and then boot me from their games based solely on the fact I was a minority.

I don't miss those days at all and if these people will be held accountable for being trash human beings, I'm all on board.
Racism isn't the same thing as saying you suck...
 

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Censoring people because they said mean words and hurt someone's feefees is always an issue.

Well it's always best to not be mean towards people in general as I've said if your not an offensive annoying dbag you have really nothing to worry about. I mean it's there private platform and if they decide people being assholes to each other isn't allowed I can't necessarily fault them for that.

All I'm saying is if it allows more people to enjoy playing online and maybe because of the lack of toxicity brings more people into the online fold then may MS, Sony, Nintendo and Steam do their thing.

I mean from their perspectives most people don't play online games to be assholes to each other, they play for competitiveness sure but not vitriol. For some people having to deal with that just means not bothering with it, constantly having to mute people can be a pain in the ass to, then there are people who are fine with it but if it wasn't there they likely wouldn't miss it.

Overall just allowing the toxicity to fester would simply be bad business as most people who play online games wouldn't miss it, care for it, or would rather do without it. People who avoided online because of it well they may join now.
 
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Dagosty

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Dont bother Phil, the toxicity is inevitable it will always be available on internet, like for example on this tread is full of ponies that felt offended by your words because they are native toxic trolls, its in their blood.

Well i guess i will make my contribution since they dont respect you, why not?. PS4 only single player exclusives are really boring after a while, unless you have no friends to play online and live in a cave, PS4 dont have great quality MP games to play online like Forza, Gears, Halo and Sea of Thieves, not even close, PS4 also dont have backwards compatibility with any of their previous systems which is really bad since you cant play the games of your childhood with better graphics and fps of nowadays, PS4 dont have the quality services that Xbox Live has now like Game Pass, EA Access for a neat price. The Xbox One X is currently the best and a proper 4K console that actually play native 4K games (old/new first and third party) with consistent fps so why Sony made PS4 Pro in the first place for 400$!? Thats a good question isnt it. Thats it i make my small contribution.

EDIT: Sony dont like crossplay, which suits their arrogance very well.

Cheers Phill. ; )
 
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DANTENDO

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Dont bother Phil, the toxicity is inevitable it will always be available on internet, like for example on this tread is full of ponies that felt offended by your words because they are native trolls, its in their blood.

Well i guess i will make my contribution since they dont respect you, why not?. PS4 only single player exclusives are really boring after a while, unless you have no friends to play online and live in a cave, PS4 dont have great quality MP games to play online like Forza, Gears, Halo and Sea of Thieves, not even close, PS4 also dont have backwards compatibility with any of their previous systems which is really bad since you cant play the games of your childhood with better graphics and fps of nowadays, PS4 dont have the quality services that Xbox Live has now like Game Pass, EA Access for a great price. The Xbox One X is currently the best and a proper 4K console that actually play native 4K games (old/new first and third party) with consistent fps so why Sony made PS4 Pro in the first place for 400$! Thats it i make my contribution.

Sony dont like crossplay, which suits their arrogancy very well.

Cheers Phill. ; )
Phil mate you kno since 1994 playstation every year has had better and more games than any other console and has the best developer in the world woof woof
 

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