I havent contacted anybody yet, got another cool problem as well
The software you download, I changed the com port to one and pressed ok to see if it would work. It got a fatal error and then wouldnt start. No matter how many times I uninstall and reinstall the program it will not start again, so thats fucked as well.
I was initally quite pleased with the build quality but the truth is, in my experience, it's a piece of shit.
I don't see anyone anywhere I can contact, they have a website with their program on but no contact
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Tried several usb cables, several usb ports, its not that, the USB cable charges it when its in the pc it just isnt recognised