Shop01media shipping info
- Thread starter wurstpistole
- Start date
- Views 26,480
- Replies 316
- Likes 2
Mine has been sitting in Warsaw since the 28th. I left them an email several days ago with no response. Because of timezones, calling is not an option. Am I shit out of luck?
I feel as if mine has slipped through the cracks at either customs or royal mail. No idea who to contact or how to find out whats going on. It's clearly not a shop01media issue as it arrived in the UK fine.
What a disappointing experience. The ironic thing is it I've ordered stuff from all corners of the globe and yet it only ever seems to get lost once it's in the hands of royal mail.
What a disappointing experience. The ironic thing is it I've ordered stuff from all corners of the globe and yet it only ever seems to get lost once it's in the hands of royal mail.
Would be great to hear if you got a refund without any hassle.
I finally got a response from Shop01Media only giving some general remarks and telling I should contact team xecuter and that it is highly unlikely that the dongle is broken.
The funny side apart is he wrote that only 0.1% of the devices are faulty - what actually is a very bad sign. I'm from the SC-industry and for such simple components a faulty rate >100 ppm is a bad quality sign - actually 50 ppm is what we have to provide (i.e. 0.005%). No clue what kind of quality agreement team xecuter has with it's supplier but since I wait since Saturday for a response on my email to them I got a bad feeling.
Last edited by Aszrael,
That's still normal - depend where your destination is.
I got the ship confirmation on 28.06. the dongle arrived 06.07.
At least I learned sending registered letters from Poland to Germany can take up to 3 weeks. And btw.: tracking via DHL page did not work for me at all.
Yes, I think it's normal. It was just to share my information.
I take a registered letter and it comes to France.
Now patience is my friend.
Package arrived today . let's try !!
On their site, they claim if you suspect a lost parcel then just contact them and they will deal with the claim and send you a replacement.
In reality, they ignore every single message you send.
Since only the sender can initiate any kind of investigation into lost parcels I have no recourse other than to start a charge back claim.
In reality, they ignore every single message you send.
Since only the sender can initiate any kind of investigation into lost parcels I have no recourse other than to start a charge back claim.
wow, so you never received it, sorry to hear that, I presume your tracking number say, it's still at HWDC?, it could be stuck at customs, when mine was there, I googled HWDC, and many people had to wait 2 or 3 weeks for a parcel to clear.
maybe that's why they are ignoring your emails becuase they know its probably stuck there
I can accept the customs issue, but I can't accept ignoring of emails. It's not the way to deal with customers, if I was asking about making a payment I bet the response would be swift.
Also, it's been 3 weeks since it said it arrived, and their site says contact them after 20 days so it seems reasonable to at least expect a reply.
Wow. This store is unbelievable!
They sold me a Pro that was DOA (should've known better, I know...). I asked them for a refund. They told me to send it by mail. They received the defective unit on the 17th. They didn't even bother to contact me. I sent them an e-mail yesterday, asking them how my refund was going...
... they told me they would send me a new unit some time during August! They are refusing to refund my purchase. Why? I don't know. It'd be much easier for them to give me back my money instead of shipping another unit (which would probably be a dud as well, knowing TX...).
What a scam, both the product (zero quality control) and the seller (shady as fuck). I'll have to keep pressing them with this matter until they agree to refund me for the unit they already have in their hands...
They sold me a Pro that was DOA (should've known better, I know...). I asked them for a refund. They told me to send it by mail. They received the defective unit on the 17th. They didn't even bother to contact me. I sent them an e-mail yesterday, asking them how my refund was going...
... they told me they would send me a new unit some time during August! They are refusing to refund my purchase. Why? I don't know. It'd be much easier for them to give me back my money instead of shipping another unit (which would probably be a dud as well, knowing TX...).
What a scam, both the product (zero quality control) and the seller (shady as fuck). I'll have to keep pressing them with this matter until they agree to refund me for the unit they already have in their hands...
Sorry if this has been asked a million times .
I ordered the xecuter pro from shop01media and it's been stuck on "item sent from poland wer warstawa" .. or something to that effect. It's been stuck on that for about a week now.
Has anyone else ordered from them and is that a typical status to have for that amount of time?
How long did it take to receive your package from order date to delivery date? I'm just curious I'd like a rough estimate on when I should expect my package to arrive
Thank you for your time and patience
I ordered the xecuter pro from shop01media and it's been stuck on "item sent from poland wer warstawa" .. or something to that effect. It's been stuck on that for about a week now.
Has anyone else ordered from them and is that a typical status to have for that amount of time?
How long did it take to receive your package from order date to delivery date? I'm just curious I'd like a rough estimate on when I should expect my package to arrive
Thank you for your time and patience
Similar threads
-
@
Psionic Roshambo:
Ohhh just noticed that myself I bet it makes the Master System port look amazing by comparison lol -
-
-
-
-
-
-
-
-
-
-
@
SylverReZ:
If you want a good system to port it to, at least have a good programmer and knowledge.+1 -
-
-
-
@
Psionic Roshambo:
I didn't know they made an MSU cart for the Genesis.... I knew about the SNES one and the library for that is rather large but the Genesis one has very few games+1
-
-
@
SylverReZ:
An FPGA could probably replicate the chip's functionality without buying donor parts.+1
-
-
-
@
Psionic Roshambo:
Like not emulating the entire SNES but just a loader and the enhancement chips perhaps even slightly overclocked like FX-2
-
-
-
-