I ordered SX OS from Axiogame and two days later it's still processing. Is this normal?

Lazyboss

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And i thought i have a big problem, but after i heard stories from people is waiting for weeks and didn't receive their code i started to fell worried now.
I ordered mine 2 days ago and i still didn't receive the code, i emailed them twice but i'm totally ignored :glare:, no one even told me to fuck off.
 

slicer2k

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got my code now, Jesus they are really unprofessional. must be some tent in the middle of a street selling hippie shit.
 

kucarachi

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I know it's too late since you ordered already, but i ordered The SX OS software only from sxflashcard.com and as i was ordering a chat agent window popped up and 5 min later she gave me the key over the chat and sent it as an email. The whole process took about 10 min from putting my info in until i was actually able to use the license. Not sure if the chat is available all day but i didn't expect it to go that well.
 

S3phi40T

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Yaaaaay!!
- 23rd ordered
- 24th payment completed
- 27th sent

Destination : Poland - Tracking consuming: 1730 ms
Origin : Hong Kong [CN] - Tracking consuming: 552 ms
2018-06-27 14:27
HK, Posted
 

GravitySandwich

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I actually ordered from SXFlashcard via live chat. From ordering to running on my switch was about 10 minutes. Told Axio to pay be back A.S.A.P. or i will chargeback. let's see what they do. Worst case i have to sell the key in 20 minutes online to someone else :P
 
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migles

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I know it's too late since you ordered already, but i ordered The SX OS software only from sxflashcard.com and as i was ordering a chat agent window popped up and 5 min later she gave me the key over the chat and sent it as an email. The whole process took about 10 min from putting my info in until i was actually able to use the license. Not sure if the chat is available all day but i didn't expect it to go that well.
I actually ordered from SXFlashcard via live chat. From ordering to running on my switch was about 10 minutes. Told Axio to pay be back A.S.A.P. or i will chargeback. let's see what they do. Worst case i have to sell the key in 20 minutes online to someone else :P

hmm, i am suspicious about this, sounds like paid or bot advertising
 

kucarachi

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hmm, i am suspicious about this, sounds like paid or bot advertising

I don't blame you for thinking that i saw someone else recommend them and gave it a shot. They chatted with me as they sent the email code, but it did take a few minutes to actually receive the email itself...maybe 5. But while i was waiting for it on email the chat box representative gave me the code and i thought it also wouldn't work but i've used it on 3 different microsd cards so far and it seriously was under 20 min maybe even 15. I don't care if you shop there or not but just saying i tried it and it was easy as actually using the software. The only trouble i had was when they uploaded the software to v1.2 my browser kept saying 1.1. i had to get it off another PC but that was on my end not theirs.
 

ken39

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i wish i read this thread before

I've ordered sx os yesterday, payment receipts few hours later... and still no email until now (my order was 86xx)

btw, is digitopz fast response?
 

Lazyboss

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i wish i read this thread before

I've ordered sx os yesterday, payment receipts few hours later... and still no email until now (my order was 86xx)

btw, is digitopz fast response?
How come your number is 86xx and you just order it yesterday? Mine is 8871 and I order it 5 days ago.

Anyway, after 5 days of sending them emails and they didn't reply at all, I sent them the last one asking them if they will keep this bad service for long I may cancel my order, 10 min later they emailed me the code :rofl2:
 

ken39

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How come your number is 86xx and you just order it yesterday? Mine is 8871 and I order it 5 days ago.

Anyway, after 5 days of sending them emails and they didn't reply at all, I sent them the last one asking them if they will keep this bad service for long I may cancel my order, 10 min later they. emailed me the code :rofl2:

i put on shopping cart on June 25th... havent paid it till yesterday

can i assume, it will take a week to receive the code?

or should i asking them to cancel my order... hoping theyll sent the code immimmediate
 

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Lazyboss

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You
i put on shopping cart on June 25th... havent paid it till yesterday

can i assume, it will take a week to receive the code?

or should i asking them to cancel my order... hoping theyll sent the code immimmediate
If you mailed them before and they didn't answer, then send them that if they didn't reply to you then you will cancel you order.
Just like most of us did lol
 

GravitySandwich

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hmm, i am suspicious about this, sounds like paid or bot advertising

Nah i'm not a bot. i can even show you the payment if you want. I just got so fed up with Axio and saw a comment in here about sxflashcard and their live chat and gave it a shot. Could say that was the best decision so far.

How come your number is 86xx and you just order it yesterday? Mine is 8871 and I order it 5 days ago.

Anyway, after 5 days of sending them emails and they didn't reply at all, I sent them the last one asking them if they will keep this bad service for long I may cancel my order, 10 min later they emailed me the code :rofl2:

Mine is 81xx and haven't received my code yet. So i wouldn't keep your hopes up high if you didn't receive it yet.

i put on shopping cart on June 25th... havent paid it till yesterday

can i assume, it will take a week to receive the code?

or should i asking them to cancel my order... hoping theyll sent the code immimmediate

Go for asking to cancel it. They're probably going to ignore you just like they're doing with me. Send them over 20 emails now and no response. Gonna do a charge-back on the 1st if i don't have my money back. Sadly for them that will cost them 20% more of the price i paid.
 

Caribjke

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You

If you mailed them before and they didn't answer, then send them that if they didn't reply to you then you will cancel you order.
Just like most of us did lol
What exactly did you write them? I write -"return my money.i paid 5 days ago for sx os and still got nothing"( all caps)
And they didn't answer me
 

GravitySandwich

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Okay so i mailed [email protected] instead of [email protected].

Instantly got a response that they did send me the code but somehow mails are not arriving at a selection of Hotmail and GMail accounts(also not in spam). They apologized and i got my key now. They're not ignoring but you just don't receive their mails(it they're not lying).
Anyhow, i got a second key now. Will see what i'm going to do with that one. Because i originally asked to cancel the order.
 
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Lazyboss

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What exactly did you write them? I write -"return my money.i paid 5 days ago for sx os and still got nothing"( all caps)
And they didn't answer me
Maybe coz I sent them few times before, keep trying and I'm sure they will reply if you bother them enough.
Contact team xecuter about the problem too, it will help.
 

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