I ordered SX OS from Axiogame and two days later it's still processing. Is this normal?

Ceuse

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Ordered friday 8pm china time, with instant processing mail (paysafe card) no response/code 30h in. Cant check my status though since i disnt create an account/redirect somewhat failed after payment
 

grytek

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Ordered friday 8pm china time, with instant processing mail (paysafe card) no response/code 30h in. Cant check my status though since i disnt create an account/redirect somewhat failed after payment
May be payment failed to authenticate properly, and you have not even given any mail while check out ? If you did then check mail for payment confirmation to verify.

--------------------- MERGED ---------------------------

Did your status changed to completed?
Nope, still says processing. Do not take the status seriously, and just check spam folder and then send mails for code like others shared before. They are responding but their mails are going to Spam in my gmail which I did not see first.

--------------------- MERGED ---------------------------

ofcouse i check spam every hour and nothing new
i paid by visa and received a processing email in about 2 hrs and nothing new since then
You have mails to contact from payment confirmation also, so drop a mail to them as they will forward your request to axiom to process quickly.
 

S3phi40T

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Ordered yesterday, today they started shipment. As it's Sunday and I believe post doesn't work on Sundays even in China, it's generated package number and will be available during the week but hell that was fast!!
...after I have read already on the forum, I thought it will stick on "processing" for a week or until 10th of July as other re-sellers state next batch will be shipped "before 10th of July".
Happy as hell!!

https://i.imgur.com/Ajk8dz6.png
Ajk8dz6.png
 

mikejackychan

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Last week told me they product was shipped. But only yesterday the SX Pro was posted and received at the post office. Took them 1 week to actually posted the dongle. Praying it will arrive by this week.
 

S3phi40T

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I've been ordering from China a lot (Ali, Grarbest, banggood ent) and it's normal.
- 1 week to actually post
- 1 week to leave China
- 2-3 days to reach my country
- another 1-2 weeks in my country ... so yeah, usually it takes about month to get the package for me.
Speed record was only 10 days for my daughter's Xiaomi Note 4x :)
 

GravitySandwich

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Ordered mine Yesterday. Got a payment confirmation in 5 minutes and money was drawn from the bank. However the order is still on processing next day.. Hope they sent it soon since it was the only actual functioning website here in NL...
 

gnilwob

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When did you order it? I still have nothing at all.
I ordered SX OS on yesterday(23th June) 8.58PM GMT+8 time.
And I got the OS key around 1.30PM GMT+8 time on 24th June.
(I was confused by the time in my mailbox earlier)


However, just now, I am trying to order another key but payment failed for 5 times already with the same credit card I this earlier this morning.
So my 2nd order payment is failed and I sent message via "contact us" but still have not got response back. And this is ok because it was just less than one hour I don't expect them to response immediately.
 

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TooEazyy_-

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Just received an email saying my payment didn’t go through. Took long enough lol.
I just put in an order through modchipsdirect, here goes nothing!
 

enrick

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Thanks for the fast reply! The order page claims it's being processed and I did receive a receipt. I actually thought that the process would be faster because I assumed it would just be handled automatically by their computer system. Shows what I know, I don't shop online much. :unsure:
where is the order page, i don't find it on their website
 

LuigiXL

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I ordered in the last hour but in My Account the order doesnt show at all, just my registered details etc. Does it take a while for the order to show up? (Have not been charged yet, i get notification when charged)
 

gnilwob

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I ordered in the last hour but in My Account the order doesnt show at all, just my registered details etc. Does it take a while for the order to show up? (Have not been charged yet, i get notification when charged)
Same thing happen to me.
Nothing showup on my account until I received email about payment charged to me then I saw a processing order under my account. And after another 10+ hours I got key in my junk mailbox.
 

TooEazyy_-

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Finally got mine!

Im kind of glad axio didn't take my payment. I went through modchipsdirect and got my code within 12 hours. Up and running!
 

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