UPDATE: Regarding the recent 3DS banwave

fb-3ds-400x400.jpg

It appears that users are being banned from 3DS online services, en masse. There's no direct cause right now, and seemingly no linking factor. This post is meant as an announcement for users, to be wary, and that GBAtemp will keep you updated as soon as more info rolls in. If you have been banned, please post in the thread below, and we will try to keep tabs on the situation. To be extra sure, it can't hurt to turn off your 3DS's wireless capabilities, so you might as well do that for now.

Edit 1: it appears that e-Shop access isn't restricted if you are banned.

Edit 2: A caller to Nintendo reported that the company said this ban is due to "unauthorized software usage".

Edit 3: @LinkSoraZelda is collecting info. Contact him if you are banned.

Edit 4: Click and fill this out if you were BANNED.

Edit 5:
[11:28:19 PM] Clector: Curiously the page of that error in Nintendo Support website used to have this:Error Code: 002-0102 Situation: You receive the error code 002-0102 when attempting to connect online. What to Do: If you continue to experience this issue, please contact Nintendo by calling 1-800-255-3700. Representatives are available from 6 a.m. to 7 p.m., Pacific Time, 7 days a week.
[11:28:44 PM] Clector: Now it says this: What to Do: If you are experiencing this error code, your Nintendo 3DS family system has been banned due to unauthorized system modifications, play of unauthorized versions of one or more games, and/or connecting to the official game servers in violation of our terms of service. This ban is effective immediately and requests to remove the ban will not be processed.
Thanks to @Joom

Edit 6: Aurora Wright is taking another poll here

Edit 7: Not a lot is known but

There are bans happening, they are happening in all regions.
All models in the 3ds family seem to be candidates for banning.
There is no indication they will be anything other than permanent.
A game or DLC may end up being a cause but there is no one game or DLC that ties banned users together.
The cause or causes are as yet unknown, though it does seem to be related to modifications. Reports of unmodified consoles being banned are as yet unproven.
The banning is tied to something you can modify, thus you can unban. Doing it while the causes are unknown is likely only going to burn a working token though.
There are semi public tokens out there, Nintendo knows how to browse a forum as well as you so don't be surprised if they also get banned.
It does not seem to be limited to a given base firmware version, it does not seem to be limited to any one custom firmware type. There is some speculation that older hacking methods are not being hit as hard but nothing to confirm this yet.
The data collection could have happened this morning, or it could have been months in the making.
A simple check to see is checking your friends list, by itself it will not ban you.
Some are turning their wifi off. It is doubtful this will be of much use and being banned does not seem to come with any downsides that wifi being off will not also mimic.
You may have escaped a ban thus far but it could happen at any point. It could be that they stop in the future, it has happened on other consoles, but you would be living in hope rather than any particularly well founded logic.
The bans are done on the side of Nintendo's servers rather than your 3ds so there is also that.

If you hack your devices/games then their online functionality may be troubled. This has been known for decades, Nintendo seems to have finally caught up with that.

Please continue to share information with the thread or the links in previous edits.

Update 5/30

HOW TO HELP AVOID BANS (we think)​

If I was to guess from the information we have gathered since the ban wave, it seems likely that they are looking for TitleIDs that don't exist. Homebrew shows up in the activity log as the Download Play app, and fake CIA's show up as just ??????. That last one is what I'm guessing they are looking for.

If you are not banned yet or before you unban yourself, go into your friends list, choose settings, and turn off the option to "show friends what game you are playing." This will prevent you from playing games online with friends, so turn it back on when you wanna game with someone, but ALWAYS keep it off when running custom CIAs. Next, go into system settings -> internet settings -> spotpass, and turn off BOTH options. One is auto download software, the other sends system information to Nintendo. Also, make sure you don't have your favorite title set to something stupid like FBI or any other non-Nintendo CIA.

Its VERY likely that these options are what tipped off Nintendo, but we aren't 100% certain yet. The amount of banned people that had one of these options turned on was over 80% for each. If I was to assume that some of those people overlap, its very possible (but not confirmed) that 100% of banned people in the survey had at least one of those options turned on. I personally had all of them off and I have TONS of reasons for Nintendo to ban me.... yet I am not banned (yet).

Another bit of advice: Only run custom CIAs when offline, and after you close them, run a "legit" game like Smash Bros. or something before shutting down or going back online. This way your most recent title won't show up as a fake CIA

Current Theories as to what causes a ban
* SpotPass Settings: 8 users out of 46 users that were banned have SpotPass completely shut off, or SpotPass only (no friends list visibility)
* Firmware Version (Luma, Nintendo): Literally all reports ranged from 10.2+, I can get exact numbers for this if you'd like, but all firmwares were affected.
* Firmware Type (A9LH, B9S): 44 of the 126 B9S users that answered were banned, pattern was mirrored for A9LH users as well.
* Homebrew Titles such as FBI, HBL, Luma Updater, Themely, and freeShop: Literally about 98% of users both banned and unbanned had some combination of these applications installed. However the common ones were: FBI, HBL, LumaUpdater and NTR.
* Save Modification: Equal amounts of users on both sides have reported save modification in some form, either with PKSM or another save editor
* System Transfers: 188 users said that they had not previously system transfered, 61 of those users were banned; 16 users said they transferred from a hacked console, only three of them received a ban; 13 said they transferred from a stock system and likewise were banned. The rest of our sample did not answer this question.
* Activity Log Information: A majority of those who have not been banned have said they had NOT cleaned their activity logs. I can get exact numbers for this too on request.

This information is just what I've found. Like I said, there could be variables or things we haven't even checked for yet. But these are things that I feel should be disproven, at least with the current dataset we have.

  • From the information that we've gathered from some people that have used a packet sniffer such as WireShark, the following data is sent to Nintendo's online gaming servers as soon as the 3DS connects to the internet:
    • Amount of time spent online (timer stops when either the system is disconnected from the internet, or connection drops out, then starts the timer again in a new session when it reconnects to the internet).
    • The game being played and amount of time spent on it during that session.
    • The console's unique hexadecimal ID used in the LocalFriendCodeSeedB, along with it's RSA-signed signature.
    • The console's serial number in which is broadcasted from the SoC and is hard coded in the SoC.
    • Friend Code generated on the Nintendo 3DS system, if one has been generated.
    • Internet connection status (either online or offline).
    • The Nintendo Network ID, if there is one linked to it.
    • Even if the sending of SpotPass Information is switched off, or even hiding your currently playing games. It does not prevent the system from sending currently playing information to Nintendo's online gaming servers, it only hides it from your friends in your friend list (like being invisible on the forum, while mods and admins can still see you). Why? Because even people without a Friend Code on their system have been getting banned too!

  • The following data is NOT sent to Nintendo's online gaming servers:
    • The data from the Nintendo 3DS's Activity Log. Oddly enough, while Nintendo does explicitly state that they collect Activity Log data, they're actually referring to their own server's Activity Log, which always tracks every console's online activity, and keeps a record of them that is stored forever. And is only collected in increments of data through a timer and a currently playing list.
    • Games or apps that have not been played, regardless if they're legitimate or not. You only get tracked when you're online and using that game or app.
    • Using games or apps while offline. Even though it is stored on the 3DS console's Activity Log, that data is NOT sent to Nintendo's online gaming servers.
    • Custom Firmware. Though we can't rule out the possibility of them releasing a 3DS update in the future that adds such function to collect MD5 hashes of files and FIRM data and send them to Nintendo online gaming servers (which would also be updated in a maintenance).

  • Things that people think what happens with consoles, but really doesn't:
    • "LocalFriendCodeSeedB is transferred to the system upon doing a system transfer". This is false, the LocalFriendCodeSeedB remains on the system and does not move to another system.
    • "The console generates a LocalFriendCodeSeedB upon first startup". Again, this is false, the LocalFriendCodeSeedB is made during the manufacturing process at Foxconn. It is generated at the factory, flashed to the NAND flash memory storage, then created as an account on Nintendo's online gaming server and Nintendo eShop server immediately when being manufactured. It is absolutely impossible to generate a LocalFriendCodeSeedB and be able to connect to Nintendo's online gaming server and/or Nintendo eShop server, even if you knew the RSA generation key for it. You'd end up with Error Code 002-0102 "This console's online services have been restricted by Nintendo" if you even tried (the error can either mean two things: The hexadecimal ID doesn't exist on the server, or the request to access the hexadecimal ID has been denied which in other words... banned). So a LocalFriendCodeSeedB generator will NEVER happen! Because it's not worth doing, if it can't connect.
    • Switching off "Currently Playing" information. Once again, this does not hide your online activity from Nintendo's online gaming server, it only hides it from your friends.
    • Switching off SpotPass. Nope, this too doesn't hide your online activity from Nintendo's online gaming server, it only opts-out of receiving SpotPass data, sorry.

So pretty much the bottom line is, if anyone has been using custom apps and/or titles not installed through Nintendo eShop while online in the past, guess what? You're screwed! And it is only a matter of time before your console's unique hexadecimal ID in the LocalFriendCodeSeedB is banned from Nintendo's online gaming server. This will mean, your console can't access the Friend List or play any online functions in games.

If you have been online while using custom apps and/or titles not installed through Nintendo eShop and haven't been banned yet, that's because Nintendo hasn't caught up to you yet. They're still going through each unique hexadecimal ID's Activity Log on their server, and by Activity Log, I mean the Activity Log on their server, not the 3DS console's activity log. And it will be only a matter of time before you're banned too.

Thanks to @Platinum Lucario @MadMageKefka and @ShadowEO !
 

TinchoX

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Not going online is banning yourself...

I never really understood this even in X360 days. If you don't want to go online to see if you are banned you are effectively banning yourself.
People don't get that it isn't "I go online and THEN I get banned", they might have been banned from Nintendo servers already, but they just keep hiding thinking that will keep them safe...

As I've said several times before on this thread: PEOPLE NOT GOING ONLINE TO CHECK WHETHER THEY GOT BANNED OR NOT, ARE JUST PROLONGING THE INEVITABLE.

But I'm starting to think that it's healthier for ourselves to just let them blindly believe they are safe from the banhammer by simply staying offline...
 
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Reaga

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The way I see it, I'm either going to get banned or not. If I am, I can grab another LFC_B from someone else. I've CFW'd a few consoles around for people who don't really play online, they owe me a favor.

Even if I can't unban myself for whatever reason, I have plenty of offline fun for the 3DS. I will just enjoy Smash (the only online game I play left) without worrying, and if I'm banned the Wii U is still an option.
 

Excalibur007

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I'd like to get some clarification.

The opening post says that certain information is sent to Nintendo's servers as soon as the 3DS connects to the internet (like the game/app currently in use). So, if you're using an FTP app to transfer files, and your router also allows internet connectivity, then Nintendo is receiving info that you're using whatever FTP app? If you're using FBI to boop homebrew apps to your 3DS from your PC, then Nintendo's receiving info that you're using the FBI app?
...or is it only when you connect the 3DS to an online Nintendo service like eshop, in-game online stuff, game updates, etc.?
 

nl255

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I've come back from my trip to the UK. And my White New 3DS came back from Nintendo while I was overseas. But unfortunately, the representatives weren't kidding when they said the ban was "forever". I checked my White New 3DS, and yep it's still banned.

I'm still frustrated as to why they banned me, even though I've done nothing to my New 3DS system. I'm never going to buy any games, or hardly play any games, until Nintendo lifts my ban. I'm still going to fight my ban.

Sadly my ban will last until Nintendo Network servers are shut down. My NNID is stuck on my banned New 3DS, yet the NNID is not banned, just only a console ban. I'm stuck in a rock and a hard place. I don't want to create a new NNID, I can't do a system transfer unless my NNID is unlinked, but doing that will result in losing my purchase history forever.

Use a public seed to unban yourself then do the system transfer. Then only play pirated games (or cart based games that don't have DLC) on the system with the public seed.
 

Zekamon

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I'd like to get some clarification.

The opening post says that certain information is sent to Nintendo's servers as soon as the 3DS connects to the internet (like the game/app currently in use). So, if you're using an FTP app to transfer files, and your router also allows internet connectivity, then Nintendo is receiving info that you're using whatever FTP app? If you're using FBI to boop homebrew apps to your 3DS from your PC, then Nintendo's receiving info that you're using the FBI app?
...or is it only when you connect the 3DS to an online Nintendo service like eshop, in-game online stuff, game updates, etc.?
I don't think that they get the information when you do something online IN the homebrew app like FBI and FTP.

It's more likely that they are getting your activity information when you connect ANYTIME. If you play online, use eShop or any thing else.

But we don't really know what information they are getting.
 

MagicKnight

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As I've said several times before on this thread: PEOPLE NOT GOING ONLINE TO CHECK WHETHER THEY GOT BANNED OR NOT, ARE JUST PROLONGING THE INEVITABLE.

That's not true. Of course if you are already banned there's nothing you can do, you won't get unbanned if you stay offline. But... if for some reasons Nintendo didn't banned you there's a slight chance someone one day or another will find what triggered the banwave and if you know what data Nintendo is collecting to find out you're using a CFW then having arm9 privileges you can patch/stop such data from being sent to their servers... so... waiting offline until someone finds a "cure" (this might never happen but... who knows) is not a bad move.
 

nitroBW

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That's not true. Of course if you are already banned there's nothing you can do, you won't get unbanned if you stay offline. But... if for some reasons Nintendo didn't banned you there's a slight chance someone one day or another will find what triggered the banwave and if you know what data Nintendo is collecting to find out you're using a CFW then having arm9 privileges you can patch/stop such data from being sent to their servers... so... waiting offline until someone finds a "cure" (this might never happen but... who knows) is not a bad move.
Chances are, you're already in their logs. If that is the case, it simply doesn't matter whether you are online or not during and after a banwave, because you are banned anyway. If you NEVER went online before a banwave and then do so, you might get banned, so in that case, not going online would be smart, but not many people never went online with modified consoles.

tl;dr: Not going online wouldn't help in probably 90+% of all cases.
 

raido

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Hi all, I've just made this account to get some answers because of this topic.

First of all, I'm totally noob on this 3DS whole things, so please pardon my stupid questions. Got my first New 3DS XL last night mainly because I wanna start playing Pokemon again. Last series played is Gold/Silver, aiming to play Sun/Moon now, and maybe other titles in the future.

My N3DS is running OFW 11.4 right now, and I really confused which way I'll take to play, going CFW with ROM/etc (I'll be using my friends console to hack) or just spending moneys on genuine carts (which is little hard for me). I'm thinking to take both ways if possible, get my N3DS hacked so I can play offline games for free, and buy carts for online games like Pokemon.

IDK if this is the right place to post this question, too much Pokemon related, but AFAIK since the ban wave mostly attacks Pokemon Sun/Moon players, so here we go:

1. I know I can't perfectly immune to the ban wave when I play and go online with CFW, but is it safe enough to go online with cart while running on CFW?

2. Is it safe enough to go online with fully CFW + ROM without cart? I'm not planning to use modified ROM/hack/cheat/custom Pokemon/etc, I just wanna play straight but still able to go online (battles/trades/etc).

3. I'm not thinking to use Sky3DS/Gateway, but feel free to convince me if you think this way is safer than my previous ideas .

That's all for now, I'll be happy to hear any words.
 

Clydefrosch

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Hi all, I've just made this account to get some answers because of this topic.

First of all, I'm totally noob on this 3DS whole things, so please pardon my stupid questions. Got my first New 3DS XL last night mainly because I wanna start playing Pokemon again. Last series played is Gold/Silver, aiming to play Sun/Moon now, and maybe other titles in the future.

My N3DS is running OFW 11.4 right now, and I really confused which way I'll take to play, going CFW with ROM/etc (I'll be using my friends console to hack) or just spending moneys on genuine carts (which is little hard for me). I'm thinking to take both ways if possible, get my N3DS hacked so I can play offline games for free, and buy carts for online games like Pokemon.

IDK if this is the right place to post this question, too much Pokemon related, but AFAIK since the ban wave mostly attacks Pokemon Sun/Moon players, so here we go:

1. I know I can't perfectly immune to the ban wave when I play and go online with CFW, but is it safe enough to go online with cart while running on CFW?

2. Is it safe enough to go online with fully CFW + ROM without cart? I'm not planning to use modified ROM/hack/cheat/custom Pokemon/etc, I just wanna play straight but still able to go online (battles/trades/etc).

3. I'm not thinking to use Sky3DS/Gateway, but feel free to convince me if you think this way is safer than my previous ideas .

That's all for now, I'll be happy to hear any words.

in short, if you hacked your console and use homebrews or out of region games (or possibly just any games not connected to your nnid and 3ds serial) you may get banned.
the safest bet would always be a nonhacked 3ds for legit gaming.
 

MagicKnight

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Chances are, you're already in their logs. If that is the case, it simply doesn't matter whether you are online or not during and after a banwave, because you are banned anyway.

There are many people who are surely on their logs but after so many weeks they are still unbanned. We still don't know for sure if Nintendo used such logfiles and which info they were looking for.
 

Platinum Lucario

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I think the the reason why there were many people that didn't get banned and yet were using unpaid software and custom apps, is because Nintendo was mostly targeting two specific unauthorised software. And I think I know what the apps were (as detailed in many of bans reported by many users). I'd say it would've been both freeShop and Custom Home Menu Manager. CHHM allows for users to apply custom themes and the ones from the Theme Shop without paying for them. freeShop does the same thing, except it's for games instead of themes. So I were anyone, I would refrain from using any such software on a system that you don't want to get banned on. But Nintendo could end up adding other unauthorised software to their blacklist as well. But then again... my New 3DS wasn't modified at all, nor did it have any unauthorised software or unpaid content, yet that console got banned. Perhaps they were meaning to ban my other console, but actually hit my good New 3DS instead?
About the transfer, the last time I transferred from my old to my new 3DS, my NNID was linked, so I don't think you need to unlink in order to be able to transfer. As for fighting your ban, what's your next plan?

Use a public seed to unban yourself then do the system transfer. Then only play pirated games (or cart based games that don't have DLC) on the system with the public seed.
Are you both absolutely sure that I can change the seed and then transfer my NNID to another system? Because I would've thought that the NNID on the server end is actually tied to the LocalFriendCodeSeed_B file on that particular 3DS system? I would've actually thought that if those seeds don't match, it would result in an error.
 

hurrz

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I think the the reason why there were many people that didn't get banned and yet were using unpaid software and custom apps, is because Nintendo was mostly targeting two specific unauthorised software. And I think I know what the apps were (as detailed in many of bans reported by many users). I'd say it would've been both freeShop and Custom Home Menu Manager. CHHM allows for users to apply custom themes and the ones from the Theme Shop without paying for them. freeShop does the same thing, except it's for games instead of themes. So I were anyone, I would refrain from using any such software on a system that you don't want to get banned on. But Nintendo could end up adding other unauthorised software to their blacklist as well. But then again... my New 3DS wasn't modified at all, nor did it have any unauthorised software or unpaid content, yet that console got banned. Perhaps they were meaning to ban my other console, but actually hit my good New 3DS instead?



Are you both absolutely sure that I can change the seed and then transfer my NNID to another system? Because I would've thought that the NNID on the server end is actually tied to the LocalFriendCodeSeed_B file on that particular 3DS system? I would've actually thought that if those seeds don't match, it would result in an error.
I speculate that it is more Pokémon (save editing) and theme related as I was freeShopping like a maniac since the release of B9S.

Still unbanned.
 
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Joshwraith

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I think the the reason why there were many people that didn't get banned and yet were using unpaid software and custom apps, is because Nintendo was mostly targeting two specific unauthorised software. And I think I know what the apps were (as detailed in many of bans reported by many users). I'd say it would've been both freeShop and Custom Home Menu Manager. CHHM allows for users to apply custom themes and the ones from the Theme Shop without paying for them. freeShop does the same thing, except it's for games instead of themes. So I were anyone, I would refrain from using any such software on a system that you don't want to get banned on. But Nintendo could end up adding other unauthorised software to their blacklist as well. But then again... my New 3DS wasn't modified at all, nor did it have any unauthorised software or unpaid content, yet that console got banned. Perhaps they were meaning to ban my other console, but actually hit my good New 3DS instead?



Are you both absolutely sure that I can change the seed and then transfer my NNID to another system? Because I would've thought that the NNID on the server end is actually tied to the LocalFriendCodeSeed_B file on that particular 3DS system? I would've actually thought that if those seeds don't match, it would result in an error.

We still don't know yet what was the cause, I never used the free eshop but I do use CHMM2 for a long long time (only with users created themes) then I switch to Themely but I wasn't banned in the wave, so there is something else there, maybe a random wave with the collected data from people with unauthorised software in those day, we will never know for sure.
 
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raido

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Used Freeshop, FBI, and many other homebrew with A9LH+Luma on New 3DS 11.4U. Didn't get banned. Probably because I don't cheat in Pokemon and don't use Game Sync.

Have you ever going online battle/trade within those condition?

in short, if you hacked your console and use homebrews or out of region games (or possibly just any games not connected to your nnid and 3ds serial) you may get banned.
the safest bet would always be a nonhacked 3ds for legit gaming.

Any modification may lead to a ban.

Ok I got it, but how about this: I only use genuine cart for online games, switch to Sky3DS+ for offline games, and so on back and forth, no CFW.
 
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VassagoX

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Yes, okay, but I'm not going online with my naughy 3ds until further notice, just to be sure. I have my legit 3ds for that. If I'm banned, then fine, no skin off my back. But if I'm not then I'd like to keep it that way, maybe until a Luma feature comes out that stops sending naughty data to Nintendo, or maybe private servers. I'll see.

Why??? If you're not going online, then you are basically banning yourself. The only thing you lose from the ban is the ability to play online.

I still don't understand the people keeping their systems offline long term. During the ban wave, fine... But why stay offline for fear of being banned? You're accomplishing the same thing as being banned.
 

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