Oh oh wait I have a post for this...
The biggest problem, IMO, is that Nintendo
only listens to their fans. They keep doing what they're doing because practically every Nintendo fanboy on the planet is sitting there, wanking over Nintendo's failures and mistakes "BCUZ NINTENDO IS DA BEST DEY HAF OXUUUUSIVES ONLICK $SONER N MACREE$SUFT HAHAHA".
Someone says "Well the Wii U has a terrible selection of games", a fanboy will scream and cry "NO HZ MURIO DER4 UR RONG". Someone says "Well Mario Kart just isn't that fun when they don't add jack shit to the game", a fanboy cries "NO UR RONG MURIO FART HZ NW CHRCTRS N CORSES DER4 UR RONG", someone says "Well Nintendo's online infrastructure is utter garbage, how can people be ok with this?", a fanboy cries "AT LST NINTENDO TRING DER4 UR RONG".*
And what does Nintendo do? They sit there and listen to the fanboys cry rather than other people with legitimate complaints, and then everyone else is confused when they continue to be shit at practically everything they do.
I can't count how many times I always see rationalizations like "well Nintendo is different! They go against the norm! They're unique, therefore better than those MicroSony Sheeple!"...when they fail to realize "unique" =! better. It's great that Nintendo is different. It's great they're still trying to stick to their roots, where they focus on like 3 quality games a year. It's great their games are still wonderfully made. It's not great they lack what are now essential services and features. It's not great they alienate almost every third party dev, making those 3 quality games released in a year almost the
only quality games released in a year. And it's appalling that people are ok with settling for mediocrity.
And I'm sure I'll just be called a Nintendo hater, like lots of people seem to assume, even though I loved Nintendo games as a kid, despite my harsh criticisms I still enjoy their occasional new releases when they deserve it (Ryu mentioned my review of Kirby in the OP, and I honestly can't understand at all how any publication could give the game such high reviews), even though regardless of all the Nin10doh's and Nin10yearolds I throw out I still bought a Wii U, I'm still looking forward to the new Zelda game, I'm still hoping for a good Metroid game in the future, I still buy pogymanz games on their release despite always calling them shit all the time, I still want to play Mario Party even though I think not including online is retarded. But nope, I'm just a hater
*Note: Obvious exaggeration. Please don't cry like a child.