Hardware My External Hard Drive has a Problem...

Gohobojoe

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It's making a noise. A clicking noise.


....



...Yea, I know what that means. I searched up on Google before coming here.

http://db.tt/sM8w7l8w

There's a link to a sound file of it starting up and going on for 20 seconds. I just gotta reconfirm the unfortunate news to myself.

...After you listen to it... Is it really the click of death?
 

Felipe_9595

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Eeyup, is dead, if you can save something, good (My old HDD had 2 partitions and had the click of death, i still can access the second one lol havent used it but i'll save the family photos one of these days)
 

SolidSnake95

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Yeah, its going to die. Had that problem with failing HDDs as well. Its unnavoidable. They say defragmenting helps ensure the HDD's health, but when I did that it begin to fell.
 

Sicklyboy

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To get it temporarily working again, long enough to recover files (hopefully), stick it in the freezer. Start out short, maybe ten minutes, and see how it goes. Work as fast as possible with it though.

If Ten minutes doesn't work, try 20, 30, so on and so forth. If you get to the point where you have to leave it in there for hours and hours, you're SOL.
 

Gohobojoe

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Damn. Just damn.

Today after hearing some bitching from my brother I decided to get Payday 2 onto my laptop by backing it up from the computer onto the external. 15 gb backed up later and then I heard the clicking noise.

Godamnit.

The good news is that there's nothing important on it. The bad news is that there's about 1TB of unimportant stuff that I want to keep. I mean sure, it's all anime, cartoons, movies, and video games... But some of that stuff are so old that you can't find or download anymore.

Sigh. It's 3AM and I'm gonna go sleep before I make an irrational decision to spend $500-$1000 on data recovery.
 

SolidSnake95

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Damn. Just damn.

Today after hearing some bitching from my brother I decided to get Payday 2 onto my laptop by backing it up from the computer onto the external. 15 gb backed up later and then I heard the clicking noise.

Godamnit.

The good news is that there's nothing important on it. The bad news is that there's about 1TB of unimportant stuff that I want to keep. I mean sure, it's all anime, cartoons, movies, and video games... But some of that stuff are so old that you can't find or download anymore.

Sigh. It's 3AM and I'm gonna go sleep before I make an irrational decision to spend $500-$1000 on data recovery.

I feel you. I have the episodes of DBZ Kai downloaded with Kenji Yamamoto's score and you can't find those anywhere anymore.
 

Sicklyboy

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I wouldn't get your hopes up too much about using a data recovery service... I can't speak for all of them, but 6 years ago (which would make me 15 at the time) or so when the partition table on my 1TB hard drive got deleted (just like you: music, movies, games, tv shows, etc etc etc do what you want cuz a pirate is free), and I didn't know what happened or how to fix it (TestDisk saved my ass, which I found out about after a good while of searching), I called the data recovery lab that Seagate contracts out through (was a Seagate drive), they quoted me over $3,600 to recover the data on the drive.

Needless to say I figured out how to recover everything on my own.
 
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gamewitch

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Either A) It is the click of death and save your data while you can or B) the less likely problem is a shock sensor has gone bad making it park the head. But either way your hard drive is how shall I say "boned".
 

Gohobojoe

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Well. After much thinking, I'm not parting with the data. Now comes the part of deciding which of the many data recovery places in Toronto will be best for me.


I'm a bit curious about something... if everything goes fine for a decent price, would I have to supply them with a hard drive because how else am I gonna receive 800-1000 GBs of data?


And also, since I'm talking about another hard drive, I have a question. Since when I bought my hard drive years back, it's purpose was to store data because my laptop's hard drive doesn't have anywhere of that amount of space. Frankly, I was gonna store the data from my laptop soon but then the failure, so I'm running out of space on this thing. I need a new hard drive. In your opinion, which manufacturer of hard drives is the most reliable? Hitachi is out of the question since that drive is making the click if death on my table.
 

trumpet-205

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HDDs have high failure rate, regardless of brand. Many people will tell you that Seagate sucks although in my experience it is WD that sucks (I have 3 WD Blue that either failed or close to being dead). There are only three HDD manufacturers left: WD, Seagate, and Toshiba; Hitachi is bought by WD.

In my opinion the best way to store data is to burn them on Blu Ray (BD-R). In fact dollar per GB wise single layer BD-R (25 GB) is cheaper than HDD.
 

Sicklyboy

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HDDs have high failure rate, regardless of brand. Many people will tell you that Seagate sucks although in my experience it is WD that sucks (I have 3 WD Blue that either failed or close to being dead). There are only three HDD manufacturers left: WD, Seagate, and Toshiba; Hitachi is bought by WD.

In my opinion the best way to store data is to burn them on Blu Ray (BD-R). In fact dollar per GB wise single layer BD-R (25 GB) is cheaper than HDD.


At this rate I just end up going with whatever fits the budget better, though I tend to have a preference for WD.

I've had probably 3 ST drives die on me over the years, and I've had probably 3 or 4 WD drives die on me over the years.

But I've got a 2.5" ST that's been used heavily for the Wii, a 3.5" 50)GB ST that's been my boot drive for a few years, and a pair of 1TB ST drives that are set up in a hardware RAID1 as media, games, documents, warez storage and backup (hence RAID1) for years. All of those have been chugging along for a few years without incident.

And then I've got a used 2.5" 100GB WD that serves (used to, and will once I get it set up again) a 3.5"1.5TB WD that used to be an external for backing up my Minecraft server three times a week and is now used for media storage and streaming, and a 3.5" 1TB WD that came out of my desktop to go into my server for, again, more media storage and streaming. All of these have been chugging along for a few years without incident as well.

Make backups of your backups. For the most longevity and protection against failure, if it's important to you, back your info up to a hard drive for accessibility, and then back up in 25GB increments to BD-R disks and keep those in a water- and fire-proof safe/lock box for archival purposes. Some might see that as overkill, myself included, but if you're willing to put forth a considerable sum of money to get your data recovered in a lab, it might seem like a viable plan of attack in the future.

Edit - and for the hell of it, 2x 2.5" 320GB WD Blue, refurbished and bought from Newegg, that have been in use in Xbox 360 consoles as the primary hard drive, going through tons of game writes and reads, including installing the disk based games to the hard drive. And those are still going strong too.
 

Originality

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Samsung have the lowest failure rates in my experience, but they're no longer in the game. External drives tend to die 5X faster than internal drives.

Also, whilst I've seen many hundreds of SeaGate drives die after their acquisition of Maxtor, I've not seen any of the newer (younger than 2 years) drives die. I'm giving them a second chance, in my opinion.
 

Thanatos Telos

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Samsung have the lowest failure rates in my experience, but they're no longer in the game. External drives tend to die 5X faster than internal drives.

Also, whilst I've seen many hundreds of SeaGate drives die after their acquisition of Maxtor, I've not seen any of the newer (younger than 2 years) drives die. I'm giving them a second chance, in my opinion.

That, and when I RMA'd my Caviar Blue 1.5tb, they sent me back a 2 TB drive that was also broken.
 

Ericthegreat

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It's making a noise. A clicking noise.


....



...Yea, I know what that means. I searched up on Google before coming here.

http://db.tt/sM8w7l8w

There's a link to a sound file of it starting up and going on for 20 seconds. I just gotta reconfirm the unfortunate news to myself.

...After you listen to it... Is it really the click of death?
Is it the kind you can open? (Like did you put a 3.5 in there?) If so, take it apart and reconnect the drive, works for me.
 

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