Misc PS5 M2SDD quit working in PS5

Cylent1 · Dec 1, 2022

Hello all....
I bought my son a 2tb Seagate Firecuda 530 m2ssd for his ps5.
I installed it for him 7 months ago and has been running fine until last night.
It seems the m2ssd quit working. It won't repair the database on the m2 nor boot up out of safemode.
So it's in a safe mode loop. I took it out today and reinstalled the ps5 firmware and it back to normal.

Now that I had to do this, I have seen many videos and articles that a m2 will brick the ps5.
So there won't be another going into the ps5 until Sony fixes their issue! And yes it is their issue and not the 4 or 5 different hdd companies that make these drives..

But my real concern now is the m2ssd dead? It is not recognized in my pc at all.
Is there something I have to do out of the normal to make sure this m2 is alive or dead?

Thank You!!!

Jayro · Dec 1, 2022

Does the SSD not show up under Device Manager or Disk Manager at all? Can another partitioning app see the drive? Did the drive have any kind of heatsink on it at all? No heatsink can kill an M.2 drive controller quickly, due to excessive heat and nowhere for it to go, especially on a non-ventilated PS5 M.2 compartment.

Cylent1 · Dec 1, 2022

Jayro said:
Does the SSD not show up under Device Manager or Disk Manager at all? Can another partitioning app see the drive? Did the drive have any kind of heatsink on it at all? No heatsink can kill an M.2 drive controller quickly, due to excessive heat and nowhere for it to go, especially on a non-ventilated PS5 M.2 compartment.

No it does not show up in device manager or disk management or any 3rd party partitioner.
Yes it does have a heatsink.

darkgunsou86 · Dec 1, 2022

I have the same problem but its an Aorus 2tb Gen4 7000s m2 ssd.
It just disappeared from the ps5 when i was playing a game. I thought the ps5 became faulty after just 3 months after purchase.
The m2 ssd cant be detected on the ps5 or a pc and I went to claim warranty for it.
Received a replacement and working fine until now. hope it will last.

fringle · Dec 1, 2022

I would almost always recommend a 3rd party heat sink with heat transfer pads for the ps5. I wouldn't recommend one that fully encases the drive but one that you can clip on over the heat transfer pad. Installed a Samsung 980 pro in my kids ps5 with a 3rd party heat sink over a year ago now and so far it's been pretty solid.

linuxares · Dec 1, 2022

Its most likely the memory controller that have died. I would RMA it.

godreborn · Dec 2, 2022

M2 drives usually have like a 5 year warranty, so I'd get a replacement. I have one of those Evo Samsung drives in my computer as well. The only time it gets warm is when compiling something.

Hayato213 · Dec 2, 2022

Cylent1 said:
Hello all....
I bought my son a 2tb Seagate Firecuda 530 m2ssd for his ps5.
I installed it for him 7 months ago and has been running fine until last night.
It seems the m2ssd quit working. It won't repair the database on the m2 nor boot up out of safemode.
So it's in a safe mode loop. I took it out today and reinstalled the ps5 firmware and it back to normal.

Now that I had to do this, I have seen many videos and articles that a m2 will brick the ps5.
So there won't be another going into the ps5 until Sony fixes their issue! And yes it is their issue and not the 4 or 5 different hdd companies that make these drives..

But my real concern now is the m2ssd dead? It is not recognized in my pc at all.
Is there something I have to do out of the normal to make sure this m2 is alive or dead?

Thank You!!!

That suck, I also have a FireCuda 530 NVME SSD, but mine is 4TB and it working fine. I hope the PS5 is properly ventilated, heat is possible the reason of death for the ssd.

linuxares · Dec 2, 2022

Hayato213 said:
That suck, I also have a FireCuda 530 NVME SSD, but mine is 4TB and it working fine. I hope the PS5 is properly ventilated, heat is possible the reason of death for the ssd.

sadly it can be a dice roll. I mean someone just might bumped the ps5 and the silicon had a pre-production damage and it happened to die. It's so hard to tell without a microscope.

Hayato213 · Dec 2, 2022

linuxares said:
sadly it can be a dice roll. I mean someone just might bumped the ps5 and the silicon had a pre-production damage and it happened to die. It's so hard to tell without a microscope.

We need to find out from OP if the PS5 was properly ventilated, I have my PS5 vertically with plenty room for ventilation, and I had my drive for about a year now.

fringle · Dec 2, 2022

I'd also recommend having a can of compressed air on hand to keep the dust at bay. I make sure to dust out my kids machine at least once a month.

Adam512 · Dec 3, 2022

This is exactly what I fear about the PS5 ... that the internal SSD will go to silicon heaven.

For PS4, PS4 Slim and PS4 Pro (perhaps even the previous generation), it is possible to perform a complete recovery with recovery pup and exchange the disk for a new one. But is it user-possible with PS5? it isn't, so if your internal SSD goes out, you have a big brick.

Hopefully this will change with the PS5 Pro / PS6 because the price of the device is high, so it would be good to be able to replace the internal SSD disk, even if it were to be one of their special certified disks.

I have read a lot of experiences about how SSDs have a long lifespan and there is no need to deal with lifespans, but here is real evidence that SSDs can die very soon.

Hayato213 · Dec 3, 2022

Adam512 said:
This is exactly what I fear about the PS5 ... that the internal SSD will go to silicon heaven.

For PS4, PS4 Slim and PS4 Pro (perhaps even the previous generation), it is possible to perform a complete recovery with recovery pup and exchange the disk for a new one. But is it user-possible with PS5? it isn't, so if your internal SSD goes out, you have a big brick.

Hopefully this will change with the PS5 Pro / PS6 because the price of the device is high, so it would be good to be able to replace the internal SSD disk, even if it were to be one of their special certified disks.

I have read a lot of experiences about how SSDs have a long lifespan and there is no need to deal with lifespans, but here is real evidence that SSDs can die very soon.

Atleast the NVME SSD are a lot cheaper now that what it was a year ago, 4TB a year ago was $1000

godreborn · Dec 3, 2022

Adam512 said:
This is exactly what I fear about the PS5 ... that the internal SSD will go to silicon heaven.

For PS4, PS4 Slim and PS4 Pro (perhaps even the previous generation), it is possible to perform a complete recovery with recovery pup and exchange the disk for a new one. But is it user-possible with PS5? it isn't, so if your internal SSD goes out, you have a big brick.

Hopefully this will change with the PS5 Pro / PS6 because the price of the device is high, so it would be good to be able to replace the internal SSD disk, even if it were to be one of their special certified disks.

I have read a lot of experiences about how SSDs have a long lifespan and there is no need to deal with lifespans, but here is real evidence that SSDs can die very soon.

My laptop's m2 failed somehow about half a year ago. I replaced it with a 1tb, was using 512gb, iirc. With that being said, they can fail. It's probably a factory dud.

Cylent1 · Dec 3, 2022

Hayato213 said:
We need to find out from OP if the PS5 was properly ventilated, I have my PS5 vertically with plenty room for ventilation, and I had my drive for about a year now.

Yes the PS5 was properly ventilated and standing vertical on the stand also.
The seagate Firecuda 530 has a covered heatsink built onto the m2ssd which could be the issue.
The problem with dying m2's is most likely not the individual companies who make these m2's, but Sony's problem.
Maybe if it was just one brand of m2's dying that would be a different story.

fringle · Dec 3, 2022

Cylent1 said:
Yes the PS5 was properly ventilated and standing vertical on the stand also.
The seagate Firecuda 530 has a covered heatsink built onto the m2ssd which could be the issue.
The problem with dying m2's is most likely not the individual companies who make these m2's, but Sony's problem.
Maybe if it was just one brand of m2's dying that would be a different story.

Did you actually have the heat sink model of the 530 or the bare model? I only ask because the bare model may look like it has a heat sink but that's just a thin piece of metal that covers the chips from I assume damage. Here's a picture that shows the difference.

https://static.tweaktown.com/conten...b-ssd-review-king-of-ssds-heatsink-tested.jpg

Edit: After looking at it more closely it appears that what some pictures show looks like it's metal on the non heat sink model I think it's actually a sticker so thinking you had the right model with heat sink.

godreborn · Dec 3, 2022

fringle said:
Did you actually have the heat sink model of the 530 or the bare model? I only ask because the bare model may look like it has a heat sink but that's just a thin piece of metal that covers the chips from I assume damage. Here's a picture that shows the difference.

https://static.tweaktown.com/conten...b-ssd-review-king-of-ssds-heatsink-tested.jpg

Edit: After looking at it more closely it appears that what some pictures show looks like it's metal on the non heat sink model I think it's actually a sticker so thinking you had the right model with heat sink.

do all m2s need a heatsink. I didn't put mine in one, so it's using that metal piece to hold in the chip. my computer doesn't get hot though. it's a 1tb 970 evo plus by samsung.

Post automatically merged: Dec 3, 2022

btw, this is a laptop.

fringle · Dec 3, 2022

godreborn said:
do all m2s need a heatsink. I didn't put mine in one, so it's using that metal piece to hold in the chip. my computer doesn't get hot though. it's a 1tb 970 evo plus by samsung.

Post automatically merged: Dec 3, 2022

btw, this is a laptop.

As long as you have good airflow in the laptop they aren't necessary. I have two in mine as well as a 2.5" ssd with no heat sinks and haven't had any problems yet. Also with a heat sink, it's usually not an easy task to fit one inside of a laptop. Since the drive will usually only get warm with constant read/writes, laptop use is generally less intensive then a gaming console.

godreborn · Dec 3, 2022

thanks. I didn't realize it when we put it in. best buy discarded my dead m2 when I had them look at the system, so I have no idea if it had a heatsink. we found out by opening it. best buy gave me a $200 gift card for them discarding it. my original plan was to get a replacement from whoever manufactured the m2.

fringle · Dec 3, 2022

godreborn said:
thanks. I didn't realize it when we put it in. best buy discarded my dead m2 when I had them look at the system, so I have no idea if it had a heatsink. we found out by opening it. best buy gave me a $200 gift card for them discarding it. my original plan was to get a replacement from whoever manufactured the m2.

No worries. Chances are the original drive didn't have one either. Your laptop base would have to be close to 1.5-2 inches thick to have it fit. That's a pretty good deal for them throwing away your old drive though. If the drive was out of it's RMA period replacement with the manufacture can go either way. WD is usually pretty good though for replacements outside of the warranty. They replaced one that I sent in from a laptop someone brought me to fix and it was 2 years past it's date. Personally the only drives I've ever had fail on me have been Seagate.
Should also state that it was only mechanical seagate drives and hybrids that I've had fail from them. As for SSD's, I've had a few fail from Kingston and TeamGroup.

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