Stadia refunds rolling out

Marc_LFD · Nov 21, 2022

I read that and some haven't received theirs (yet) so they were for some reason angry despite they bought it willingly.

Now, the refunds will work like this:
1) Sent to the method of payment used.
2) Sent as Play Store credit.

If people get stuck with option 2 they'll have to think of ways to use it before it expires.

Hayato213 · Nov 21, 2022

Well getting something is better than getting nothing.

FAST6191 · Nov 22, 2022

Hayato213 said:
Well getting something is better than getting nothing.

This however seems like one of those "best way to win is not to play" scenarios.

Hayato213 · Nov 22, 2022

FAST6191 said:
This however seems like one of those "best way to win is not to play" scenarios.

Exactly I don't own no Stadia

Marc_LFD · Nov 22, 2022

Hayato213 said:
Well getting something is better than getting nothing.

They paid for a service and were happy to, so getting emotionally aggressive was just unnecessary. Google shouldn't have given refunds just to teach them a lesson, anyway.

Hayato213 · Nov 22, 2022

Marc_LFD said:
They paid for a service and were happy to, so getting emotionally aggressive was just unnecessary. Google shouldn't have given refunds just to teach them a lesson, anyway.

The mainstream support for Stadia is shorter than expected that why they are probably giving people refund for their purchase, probably worse if people files lawsuit and sue google.

Marc_LFD · Nov 22, 2022

Hayato213 said:
The mainstream support for Stadia is shorter than expected that why they are probably giving people refund for their purchase, probably worse if people files lawsuit and sue google.

They could have tried it, sure.

Ouya didn't last very long either. Dreamcast? Legendary console which was sadly killed way too early.

tech3475 · Nov 22, 2022

FAST6191 said:
This however seems like one of those "best way to win is not to play" scenarios.

Since the beginning it was common to see comments saying ‘Google will kill Stadia’, which makes me wonder if people avoided it purely because of this and it became a self-fulfilling prophecy.

I wonder what the response would have been if they announced something like ‘if we shut down within the first 3 years we will refund you’?

Personally, I think Google took the wrong approach with Stadia, especially for a concept that is still in it’s relative infancy in the mainstream.

Had they made it e.g. more like Gamepass/Xcloud where it was primarily a subscription service and have the option to run games on local hardware, maybe it would have seen more success since the losses for customers from any shutdown would be minimal and slowly expand the service over time e.g. New AAA releases paid only.

With the approach they did take, I think they needed COD and Fifa from launch, they could have then capitalised on the launch of the next gen systems and potentially get casuals on board who wont have to spend hundreds on new hardware just for a few games.

FAST6191 · Nov 22, 2022

tech3475 said:
Personally, I think Google took the wrong approach with Stadia, especially for a concept that is still in it’s relative infancy in the mainstream.

I think it was the wrong technical approach.

There needed to be servers as close to the houses (maybe not cabinet level but exchange level) for the major cities to lessen ping/lag to not a lot (and this is physics going for this rather than some quirk to be covered by a clever coder), that or somehow make things turn based such that it does not matter (limiting in terms of games there but could be something spectacular afforded by such a system -- hire actors for the game, have 30000 people all playing at once with no worries about drop out, real time monitoring and updating of rules* as befits the need, though same could be done for real time as well).

*which would include say spells being made custom at the behest of the player, possibly having to do a minigame to "help".

thehillisjaded · Nov 28, 2022

tech3475 said:
Since the beginning it was common to see comments saying ‘Google will kill Stadia’, which makes me wonder if people avoided it purely because of this and it became a self-fulfilling prophecy.

I wonder what the response would have been if they announced something like ‘if we shut down within the first 3 years we will refund you’?

Personally, I think Google took the wrong approach with Stadia, especially for a concept that is still in it’s relative infancy in the mainstream.

Had they made it e.g. more like Gamepass/Xcloud where it was primarily a subscription service and have the option to run games on local hardware, maybe it would have seen more success since the losses for customers from any shutdown would be minimal and slowly expand the service over time e.g. New AAA releases paid only.

With the approach they did take, I think they needed COD and Fifa from launch, they could have then capitalised on the launch of the next gen systems and potentially get casuals on board who wont have to spend hundreds on new hardware just for a few games.

I believe that it should've been a subscription service as well. However, there was a huge technical hurdle (porting games to Linux), which caused a lot of issues as well. Google reportedly paid companies millions of dollars to port games such as RE7 and RE Village to the platform. I feel Amazon Luna had a better approach in regards to having Windows versions as the base and their subscription plan. Although, Stadia's latency seems much lower than Amazon Luna due to Google's tech stack and usage of Linux. Stadia made similar mistakes as OnLive. I don't trust cloud-only platforms due to not having game backups.

Marc_LFD · Nov 28, 2022

thehillisjaded said:
I believe that it should've been a subscription service as well. However, there was a huge technical hurdle (porting games to Linux), which caused a lot of issues as well. Google reportedly paid companies millions of dollars to port games such as RE7 and RE Village to the platform. I feel Amazon Luna had a better approach in regards to having Windows versions as the base and their subscription plan. Although, Stadia's latency seems much lower than Amazon Luna due to Google's tech stack and usage of Linux. Stadia made similar mistakes as OnLive. I don't trust cloud-only platforms due to not having game backups.

Definitely.

It really made no sense to pay $60 for a game when you'd never even own it, not even digitally. GamePass is the way to go for these services.

Marc_LFD · Nov 30, 2022

Google sent me an email today saying I'll be receiving a refund although I'm not sure how as I closed my PayPal account which is how I paid for it.

To be honest, they shouldn't be doing this. You'd not see Apple, Nintendo, Sony, Microsoft, EA, Ubisoft, or whatever giving refunds for products people bought willingly.

Stadia refunds rolling out

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