Is the console modded / does it have custom firmware? → Much easier to troubleshoot
Does the screen backlight turn on?
Any known physical shocks? Has it been dropped?
No, idk and no. The videos she sent me look like they dont, though.
Title explains it. She told me that the console is around 6 years old, and has been sitting in her closet for a lot of said time. The light turns on, it holds a charge, but both screens won't turn on. Any help?