Hardware New 3ds "An has occured"on startup

[Kodahos]

Hello,

i bought an used New Nintend 3ds (Monster Hunter Edition).

Everytime i try to power it up, it shows the following Message: "An error has occurred. Hold down the POWER Button to turn off the power, then turn it on and try again. For help, visit support nintendo com".

I checked all the ribbon cables, they are all conected.

I tried it with and without the SD-Card.

The only file on the SD-Card is a folder named "System Volume Information"


I searched the internet for quite a while now but i didnt find any fix.


I hope some of you can help me

 

[Kubas_inko]

Try recovery mode - A+R+L+Up(DPad).
Boot while holding select and report back what happens.

 

[Kodahos]

Try recovery mode - A+R+L+Up(DPad).
Boot while holding select and report back what happens.

Thank you, but i forgot to mention that i already tried that.

The Wifi Lamp turns on and i can hear sound but the screens stays black.

 

[Hayato213]

Same message without the SD card?

 

[Kubas_inko]

Thank you, but i forgot to mention that i already tried that.

The Wifi Lamp turns on and i can hear sound but the screens stays black.

And holding select on boot did something?

 

[Hayato213]

And holding select on boot did something?

It won't do anything as there is no arm9loaderhax.bin or boot.firm on the SD card. He never specified if it was hacked or not.

 

[Kubas_inko]

It won't do anything as there is no arm9loaderhax.bin or boot.firm on the SD card. He never specified if it was hacked or not.

It can be on the NAND. That's why I am asking.

 

[Kodahos]

It won't do anything as there is no arm9loaderhax.bin or boot.firm on the SD card. He never specified if it was hacked or not.

According to the seller it was not.

Yes the same message appears if i start it without the SD-Kart/SD-Kart slot

 

[Kubas_inko]

According to the seller it was not.

Yes the same message appears if i start it without the SD-Kart/SD-Kart slot

Then get a NTRBoot compatible flashcard and repair it (and then hack it). Can't think about anything else.

 

[Hayato213]

It can be on the NAND.

Probably is, he can probably use NTRBoothax to hack it, then do a CTRTransfer to another firmware if the problem is the NAND.

 

[Kodahos]

Probably is, he can probably use NTRBoothax to hack it, then do a CTRTransfer to another firmware if the problem is the NAND.

What is NAND standing for?

 

[Hayato213]

What is NAND standing for?

It is where 3DS store the Operating System data on, if it corrupted the system won't boot correctly, you sure it is not a hardware problem?

 

[lone_wolf323]

hearing sound but black screens sounds like bsod's that @TurdPooCharger knows all too well about. I think there was a finding on what caused that one.

 

[Hayato213]

hearing sound but black screens sounds like bsod's that @TurdPooCharger knows all too well about. I think there was a finding on what caused that one.

Could be the infamous black screen of death.

 

[Kodahos]

It is where 3DS store the Operating System data on, if it corrupted the system won't boot correctly, you sure it is not a hardware problem?

Ah okay, i will lookup all the cables/connectors again and will then report back.
I had a spare Wifi Antenna lying around so i tried it and nothing did change. But at least i know that the antenna is working xD

 

[Kubas_inko]

hearing sound but black screens sounds like bsod's that @TurdPooCharger knows all too well about. I think there was a finding on what caused that one.

Considering that his 3DS is not hacked, CTRTransfer is his only way of repairing it anyways.

--------------------- MERGED ---------------------------

Ah okay, i will lookup all the cables/connectors again and will then report back.
I had a spare Wifi Antenna lying around so i tried it and nothing did change. But at least i know that the antenna is working xD

Ribbon cable problems mostly do the same stuff. You hear a pop and 3DS immediately shuts off (which isn't your case if I understand it correctly).

 

[Hayato213]

Ah okay, i will lookup all the cables/connectors again and will then report back.
I had a spare Wifi Antenna lying around so i tried it and nothing did change. But at least i know that the antenna is working xD

So does it still crash or you just getting a black screen?

 

[Kodahos]

So does it still crash or you just getting a black screen?

I still geht the error message

Ribbon cable problems mostly do the same stuff. You hear a pop and 3DS immediately shuts off (which isn't your case if I understand it correctly).

No it does not pop and shut immediately off.
It shows that error mentioned above

 

[Hayato213]

I still geht the error message



No it does not pop and shut immediately off.
It shows that error mentioned above

Bad NAND probably, I would wait for @TurdPooCharger and get his opinion.

 

[KleinesSinchen]

hearing sound but black screens sounds like bsod's that @TurdPooCharger knows all too well about. I think there was a finding on what caused that one.

The known type of "black screens of death" on the N3DSXL is caused by a bad camera module. This was found out in this thread (quite a bit to read if you start from the beginning)
https://gbatemp.net/threads/new-3ds-xl-screens-only-display-recovery-mode.515760/page-2#post-8233328

The problem described there resulted in black screens in normal mode (no error message) and fully working recovery mode (hope I remember this correctly).

Thank you, but i forgot to mention that i already tried that.

The Wifi Lamp turns on and i can hear sound but the screens stays black.

Here we have black screens in recovery mode… since you already opened the console, it might be worth a try to start it while having the camera disconnected.