Eurogamer
15 Dec '06
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www.eurogamer.net
Nintendo's decision to offer free replacements for anybody hacked off with the Wiimote strap is bound to generate some negative press. The Associated Press has already called it a "recall".
But it isn't that really. After all, for every Wiihaveaproblem.com there are dozens of Wii owners scratching their heads and wondering out loud what's so difficult about not lobbing the remote across the room.
The truth is that the strap is largely sufficient, but that it does fail in extreme cases. I've just done some extremely scientific tests, where I tried to break my own strap by flapping my hands girlishly at a mountain of pillows. I couldn't manage it - although that may just be because I'm a limp-wristed weakling.
So I probably won't be bothering, even though it's free. But I am quite impressed that the option's there. It's easy to knock it, but here's a games company that's going beyond owning up to a problem - something that Microsoft took a year to do about its early batch of crash-happy Xbox 360 consoles - and is simply unhappy that its consumers have any problems at all, and wants to solve them.
It's admirable, is what it is. And it's things like this that contribute to that view of a mythical "Nintendo difference", and engender a different sort of compassion among fans to that seen amongst Xbox and PlayStation proponents.
The Kyoto company may have some bizarrely quirky execs (including one who, from my recent TV habits, seems to be moonlighting as the deck chief on Battlestar Galactica), and it may still give us the thin end of the love-stick here in Europe sometimes, but it's still looking out for us and being as friendly as possible.
And that's probably the reason, as much as any other, that the Internet generally has no problem with people getting all soppy about Nintendo, whereas anybody who doesn't walk around holding Xbox and PlayStation at equal heights in their brain is beaten to death by a horde of rampaging lunatics before they've had a chance to point out it's all just plastic toys that make computer games appear on the screen get off get off NOT THE FACE.
Have a nice weekend. Try not to break things.