Go to the tv remote settings on the Wii U, select cable-set-top-box and tv, select cable box, manufacturer Pace. Hit the power option and select "Didn't work." Once profile 2 comes up, hit the power button and even if nothing happens select "Worked" and complete the set up with the tv. After it's set up pull up the tv remote menu and try channel up or down on your cable. If this doesn't work try the third Pace profile, that's the one that worked for me.