Hardware I can't add funds on Nintendo eShop

[Braixen361uwu]

I'm using a $200MX Points card for use with PokéBank (welp)
But i can't add it because keep saying me: "The code you entered could not be recognized. Please check the info. and try again." I've tried a lot of times, and still. duh. Also i tried to add it in any game or in eShop and still i can't.
My 3DS is New 3DS XL 11.4 with Luma3DS. Any solution?

 

[Ryccardo]

Is the code for the same country/region as your shop account?

(At least here in Europe, game codes are usable all over the European region, but that's not always true for credit codes at least from what I've heard)

 

[SonicMC]

http://en-americas-support.nintendo...intendo-eshop-card-or-points-card-not-working

"Verify that you are entering the number correctly. Try similar numbers when entering the code. (A 5 might look like a G or an S.)"

 

[Braixen361uwu]

Is the code for the same country/region as your shop account?

(At least here in Europe, game codes are usable all over the European region, but that's not always true for credit codes at least from what I've heard)

Yep, it's from my country, also same region.

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http://en-americas-support.nintendo...intendo-eshop-card-or-points-card-not-working

"Verify that you are entering the number correctly. Try similar numbers when entering the code. (A 5 might look like a G or an S.)"

Still. nah...

 

[Tomy Sakazaki]

Did you buy the code at a physical retailer or an online seller?
If physical retailer, maybe the code wasn't activated at the cashier. Try going to the store to check it.
If online seller, maybe the seller sent you an used code by mistake, try contacting them to replace. Experience may vary, I've had problems with JPN PSN codes in Brazil and the seller helped me when they detected that in fact they worked with a borked spreadsheet.
EDIT: In case of online sellers, if they sent you a typed code instead of scan/photo of the code in the card maybe they had done a typo.

 

[Braixen361uwu]

If physical retailer, maybe the code wasn't activated at the cashier

Yeah, was a Physical store, i saw that in the card, "SIN VALOR HASTA QUE SEA ACTIVADA EN LA CAJA" maybe the girl didn't activate the card.
I still have my ticket, glad to know i didn't burned it or something lmao.
oke thank you uwu

 

[Subtle Demise]

Yeah, was a Physical store, i saw that in the card, "SIN VALOR HASTA QUE SEA ACTIVADA EN LA CAJA" maybe the girl didn't activate the card.
I still have my ticket, glad to know i didn't burned it or something lmao.
oke thank you uwu

If it still doesn't work, try calling Nintendo customer service.

 

[Braixen361uwu]

Did you buy the code at a physical retailer or an online seller?
If physical retailer, maybe the code wasn't activated at the cashier. Try going to the store to check it.
If online seller, maybe the seller sent you an used code by mistake, try contacting them to replace. Experience may vary, I've had problems with JPN PSN codes in Brazil and the seller helped me when they detected that in fact they worked with a borked spreadsheet.
EDIT: In case of online sellers, if they sent you a typed code instead of scan/photo of the code in the card maybe they had done a typo.

Nah, still ;O;
My ticket says "ACTIVACION EXISTOSA" so the card it's activated. but i can't. i still ask to the girl if she activated my card and she said me yes. the ticket also says it.

f it still doesn't work, try calling Nintendo customer service.

Does exist México Support?

 

[lordkaos]

Nah, still ;O;
My ticket says "ACTIVACION EXISTOSA" so the card it's activated. but i can't. i still ask to the girl if she activated my card and she said me yes. the ticket also says it.

Does exist México Support?

are you sure your NNID is from mexico?

 

[Braixen361uwu]

are you sure your NNID is from mexico?

Yep. México D.F. i never changed my region. why i would do that?

 

[Ryupower]

0 and O B and 8 might look the same a well

are use using the add funds option in the eshop not "redeem a download code" option

 

[Braixen361uwu]

H

are use using the add funds option in the eshop not "redeem a download code" option

never mind, ninja'd

0 and O B and 8 might look the same a well

are use using the add funds option in the eshop not "redeem a download code" option

Oh wait, never mind.
I've using Redeem a Nintendo eShop Card option. but still i can't.

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hey b0ss this is not ended yet.

 

[Tomy Sakazaki]

H

never mind, ninja'd


Oh wait, never mind.
I've using Redeem a Nintendo eShop Card option. but still i can't.

--------------------- MERGED ---------------------------

hey b0ss this is not ended yet.

Contact info of your local Nintendo representative:
LATAMEL MEXICO
INSURGENTES SUR N°612
DEPTO.2 SEGUNDO PISO
COL. DEL VALLE, DEL. BENITO JUAREZ
CP 03100 MEXICO, DISTRITO FEDERAL
TEL. Lada sin costo (D.F., Área Metropolitana e Interior de la República) 01 800 9107070
EMAIL: [email protected]
Probably they will help you.

 

[Subtle Demise]

Does exist México Support?

https://www.nintendo.com/consumer/repair/es_la/repair.jsp#misc

--------------------- MERGED ---------------------------

Contact info of your local Nintendo representative:
LATAMEL MEXICO
INSURGENTES SUR N°612
DEPTO.2 SEGUNDO PISO
COL. DEL VALLE, DEL. BENITO JUAREZ
CP 03100 MEXICO, DISTRITO FEDERAL
TEL. Lada sin costo (D.F., Área Metropolitana e Interior de la República) 01 800 9107070
EMAIL: [email protected]
Probably they will help you.

Ah you beat me

 

[Braixen361uwu]

Contact info of your local Nintendo representative:
LATAMEL MEXICO
INSURGENTES SUR N°612
DEPTO.2 SEGUNDO PISO
COL. DEL VALLE, DEL. BENITO JUAREZ
CP 03100 MEXICO, DISTRITO FEDERAL
TEL. Lada sin costo (D.F., Área Metropolitana e Interior de la República) 01 800 9107070
EMAIL: [email protected]
Probably they will help you.

Oh no...

 

[Tomy Sakazaki]

Oh no...

Something that I've found in nintendo site.
"

• Select "Scan QR Code." View the QR Code located on the back of the Nintendo eShop card on the upper screen so that it is within the frame."

Do your prepaid card have a QR code?

 

[Braixen361uwu]

Something that I've found in nintendo site.
"

• Select "Scan QR Code." View the QR Code located on the back of the Nintendo eShop card on the upper screen so that it is within the frame."

Do your prepaid card have a QR code?

naw...

--------------------- MERGED ---------------------------

Something that I've found in nintendo site.
"

• Select "Scan QR Code." View the QR Code located on the back of the Nintendo eShop card on the upper screen so that it is within the frame."

Do your prepaid card have a QR code?

http://cdn-key.gameplanet.com/media...6e95/9/2/92b12c9a153d365a8a5c4d57af40fd55.jpg
This is the card from México.

 

[Tomy Sakazaki]

naw...

--------------------- MERGED ---------------------------


http://cdn-key.gameplanet.com/media...6e95/9/2/92b12c9a153d365a8a5c4d57af40fd55.jpg
This is the card from México.

This may be stupid, but is a question that is begged to be asked, those cards (for all services) normally have 2 codes. The activation one, that normally is always shown. This one is the one that the cashier will scan or type.
And another one, that's hidden by a scratch-able cover, you must scratch it to have access to the actual code.
Did you scratch the card, right?

 

[Braixen361uwu]

This may be stupid, but is a question that is begged to be asked, those cards (for all services) normally have 2 codes. The activation one, that normally is always shown. This one is the one that the cashier will scan or type.
And another one, that's hidden by a scratch-able cover, you must scratch it to have access to the actual code.
Did you scratch the card, right?

Of course, i'm not too silly. duh.