The text cutting off isn't too uncommon, as far as not being able to work, it works fine on my M3 Real, although I haven't heard problems specific to the CycloDS, it's possible.
Try older versions, look up information, and perhaps try google.
That's all I can truly say, because it works fine for me save the tops of letters being cut off and ocassionally having to switch between a few BG3 settings.