My little brother was shopping on the nintendo eshop but couldn't access it because he had to update his 3ds first, so he updated it, and after that tried playing on his r4i but couldn't because he updated his 3ds i guess? (It was updated to 6.0.0 11-U) everytime he tries to access it, something pops up saying "An error has occured. Press and hold the POWER button to turn the system off. Please refer to the operation manual for details." So I'm kind of confused and need some help :$. Usually I would update it from the r4i on the settings but I can't do that now. How do i fix this? Thanks! [p.s i heard that you would need a ds lite to fix this and i dont own any other ds' other than a dsi so any other suggestions would help]
(I've also attached what the r4i we have looks like.)
(I've also attached what the r4i we have looks like.)