Hardware Help! I can not access my date on 4TB Seagate External HD after dropping it

Deletr753

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Hello Everyone,

I have Seagate 4TB External Hard Drive that I use for all my family movies. I accidently drop the Hard drive and know when I plug it in my Laptop or Desktop my movies do not show. I can access the Hard drive but only the buda file shows. I 'd try EaseUS Data Recovery Wizard Professional but I was only able to recover one good movie. Here are some screen shots of how the hard drive shows. My thinking is that one of the heads is stock but I do not hear any clicking or weird noise coming from the hard drive. Everything sounds like is spinning ok.

upload_2017-1-3_16-19-10.png


upload_2017-1-3_16-19-44.png
 

Piluvr

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Hello Everyone,

I have Seagate 4TB External Hard Drive that I use for all my family movies. I accidently drop the Hard drive and know when I plug it in my Laptop or Desktop my movies do not show. I can access the Hard drive but only the buda file shows. I 'd try EaseUS Data Recovery Wizard Professional but I was only able to recover one good movie. Here are some screen shots of how the hard drive shows. My thinking is that one of the heads is stock but I do not hear any clicking or weird noise coming from the hard drive. Everything sounds like is spinning ok.

View attachment 73619

View attachment 73620
dd.
 

tech3475

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If chkdsk doesn't work, one option may be linux (Linux Mint in my case), one time my brother damaged a HDD and while windows would just hang Linux allowed me to skip these areas/files.

If you're unlucky you may need to get it professionally repaired.
 

Deletr753

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Have you tried running Check Disk on it?
Yes, I did and status is good. I just formatted the hard drive and I'm uploading all my stuff again but the hard drive sometimes freezes so I don't trust it anymore.

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Thank you for your help everyone.
 

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